Guarantee VC
GAP claims
Checklist
Examples
FAQ
Checklist
Examples
FAQ
Questions about your claim
Short answers about documents, privacy and what happens next.
How do I know my documents went through?
When will I hear back?
What if I don't have the police report?
My loan agreement is 6 pages — do you need all of them?
What is a payment history and where do I get it?
Who is looking at my claim?
Can I add documents after I submit?
Why can't I see the files I uploaded?
Can I upload from my phone?
What if my document is in French or from another province?
I uploaded the wrong file — what do I do?
How long do I have to submit?