Document examples
Check what each document should show before you upload it.
1 of 8
Bill of Sale
What good looks like
Shows the vehicle, purchase price, trade-in and taxes.
Common mistake
A sales quote is not the final bill of sale.
2 of 8
Loan or Lease Agreement (All Pages)
What good looks like
Includes the term, rate, payment schedule and all numbered pages.
Common mistake
Sending only pages 1–2 of a 6-page agreement.
3 of 8
Proof of Loss From Your Primary Insurer
What good looks like
Names you, the vehicle, loss date and total-loss decision.
Common mistake
An open claim notice does not confirm a total loss.
4 of 8
Vehicle Valuation (ACV) Report
What good looks like
Shows the vehicle value, adjustments and your deductible.
Common mistake
A repair estimate is not an ACV report.
5 of 8
Ownership
What good looks like
Shows the owner name, VIN and vehicle details clearly.
Common mistake
Make sure all corners and the VIN are readable.
6 of 8
Copy of the Settlement Cheque
What good looks like
Shows the amount, payee and cheque or transfer date.
Common mistake
A settlement offer does not show that payment was made.
7 of 8
Payment History After the Settlement Was Applied
What good looks like
Shows every payment and the insurer's cheque being applied.
Common mistake
The statement stops before the insurer's cheque was applied.
8 of 8
Police or Collision Centre Report
What good looks like
Shows the report number, incident date and vehicle.
Common mistake
An officer's business card is not the report.